Data Deletion Instructions

User Data Deletion Instructions

At MisosiApp, we value your privacy and are committed to providing transparency and control over your personal information. If you wish to delete your data from our platform, please follow the instructions below.

Steps to Request Data Deletion

  1. Log In to Your MisosiApp Account
    Use your registered credentials to log in to your account on the MisosiApp website or mobile application.

  2. Access Account Settings
    Navigate to the Account Settings section, where you will find options to manage your account and data.

  3. Submit a Data Deletion Request
    Locate the Delete My Data option.

    • On selecting this option, you will be prompted to confirm your request.
    • Once confirmed, your data will be permanently removed from our systems within [state specific timeframe, e.g., "30 days"].
  4. Confirmation Email
    After submitting your request, you will receive a confirmation email. Please follow the instructions in the email to verify and complete the deletion process.

Alternative Method: Contact Support

If you are unable to access your account or prefer to request deletion via email, please contact our support team:

  • Email: support@misosiapp.com
  • Include the subject line: "User Data Deletion Request"
  • Provide the following details for verification:
    • Your full name
    • Registered email address
    • Any additional information to help us locate your account.

Important Notes

  • Once your data is deleted, it cannot be recovered. Ensure you have backed up any necessary information before initiating the deletion request.
  • Certain data may be retained for legal or regulatory purposes, as outlined in our Privacy Policy.

For any further questions, feel free to reach out to our support team at support@misosiapp.com.